PRIVACY POLICY

Bunkerville Indoor Golf (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our services.

1. Information We Collect

We collect the following types of personal information:

Contact information: Name, email address, phone number.
Booking data: Time slots reserved, usage history.
Payment information: Processed securely via third-party payment processors (we do not store credit card details).
Facility access logs: Entry/exit times tied to digital codes or access cards.
Video surveillance: Our facility is monitored by security cameras for safety and property protection.

2. How We Use Your Information

We use your information to:

Manage bookings and provide access to the facility.
Communicate with you about your account, reservations, or changes to our services.
Maintain the safety and security of the facility.
Improve our services and customer experience.
Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share limited data with:

Payment processors for transaction handling.
Service providers who help maintain our software, booking system, or security.
Law enforcement or regulators, if required by law.

All third parties are bound by confidentiality agreements and/or privacy laws.

4. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Surveillance footage is typically stored for 30 days before being deleted, unless needed for an investigation.

5. Your Rights

Under Canadian privacy laws, you have the right to:

Access and review your personal information.
Request corrections to inaccurate data.
Withdraw your consent (subject to legal or contractual limitations).

To make a request, contact us at the address below.

6. Security

We use reasonable safeguards — including encryption, access controls, and secure servers — to protect your personal data from unauthorized access, use, or disclosure.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the new effective date. Continued use of our services after changes means you accept the updated policy.

8. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact bunkervillemanager@gmail.com